Shipping Policy

Thank you for shopping with IronHaul. Here you'll find everything you need to know about how and when your order will be shipped and delivered.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed. Orders placed on weekends or public holidays are processed the following business day. You will receive a confirmation email with a tracking number as soon as your package has shipped.

Delivery Time

Estimated delivery time after your order has shipped:

• USA: 7–12 business days
• Rest of the World / EU: 15–20 business days

These are estimates, not guarantees. Delivery times may vary due to carrier processing, customs clearance, peak seasons, or circumstances beyond our control.

Shipping Costs

The final shipping cost is calculated and displayed at checkout before you complete your order.

Order Tracking

Once your package has shipped, you will receive an email with a tracking number and a link where you can follow your shipment. It may take 1–3 business days before tracking information starts updating.

Delays

We do our best to ship all orders on time, but delays can occur — especially during peak seasons, promotions, customs processing, or adverse weather conditions. You are always welcome to contact us if you are wondering where your order is.

Customs & Import Duties

International shipments may be subject to customs duties, taxes, or fees determined by the destination country. These costs are the buyer's responsibility and come in addition to the product price and shipping cost. We recommend checking the regulations in your country before placing an order.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the buyer, or for delays caused by an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible and we will help you if your order has not yet been shipped.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us by email and we will find a solution together.

Contact Us

Questions about your order or shipping? Email us at support@ironhaulgear.com and we will get back to you as soon as we can.